Chat with student tech support Monday–Friday, from 8 am–4 pm.


JavaScript is required for chat.

ITS Service PortalIT Systems Status

Easily request help, search documentation, and find answers to your IT questions.

Status updates for service disruptions, system outages, and ITS maintenance windows.

Resetting passwords

Online services at Camosun may use different usernames and passwords. For information on different accounts and online services see thepage.

Reset your Camosun domain password

You can reset your Camosun domain passwordonline.

  1. Go to
  2. Enter your
  3. Follow the on-screen instructions

If you can’t reset your Camosun domain password

If you’re having trouble resetting your password, chat with student tech support, or contact the ITS Service Desk atitsservicedesk@camosun.caor 250–370–3064.

If you can’t log in to myCamosun you have a few ways to recover your log in information. You may need to provide your, your Social Insurance Number (SIN) and your last name as we have it on file.

Password must meet complexity requirements

  • Not more than 2 symbols of a username or first name in a row
  • Minimum of 8 characters
  • Cannot use a previously used password
  • Cannot contain your first or last name
  • All four character types must be used in passwords:
    • Numbers 0123456789
    • lowercase letters
    • Special characters !@#$%^&*()_+-=

Single sign-on

Camosun’s single sign-on service allows you to log in to multiple services using your.

Connected services

Desire2Learn (D2L)

is Camosun’s online course platform.Help with D2Lis available through the Centre for Excellence in Teaching and Learning.

Education That Works

is Camosun’s Co-op and Careers portal.

Live Chat

Use your Camosun ID to access many of Camosun's online services.


JavaScript is required for chat.